Legal
Terms and Conditions
Effective Date: February 3, 2025. This page preserves the current legal intent while improving readability and moving privacy details into a dedicated Privacy Policy.
1. Introduction
These Terms and Conditions ("Terms") govern your use of our services, participation in promotions, and engagement in consulting or software development with ZeNeo Solutions LLC ("Company," "we," "us," or "our"). By using our services, you agree to comply with these Terms. If you do not agree, you must not use our services.
2. Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy. The Privacy Policy explains data collection, usage, protection, third-party sharing, cookies, and user rights.
3. Promotions
- Participants must be at least 18 years old and legal residents of the United States unless a promotion states otherwise.
- Users must follow all promotional instructions and comply with applicable laws.
- Each promotion has a defined start and end date. Entries outside that period may not be considered.
- Prizes are non-transferable unless expressly stated. ZeNeo may modify or cancel promotions when necessary.
- Participants may be disqualified for suspected fraud, misrepresentation, or violation of law.
4. Consulting Services
- Consulting services are defined in written agreements, proposals, or statements of work.
- Fees must be paid within 10 days of invoicing unless otherwise agreed in writing. Late payments may be subject to interest charges.
- Clients must provide timely cooperation, access, information, approvals, and feedback.
- Both parties agree to maintain confidentiality of proprietary or sensitive information except where disclosure is required by law.
- Unless explicitly stated otherwise, intellectual property developed by ZeNeo remains the property of ZeNeo.
5. AI Integration and Software Development
- Services may include AI integration, machine learning, workflow automation, and custom software solutions as agreed in writing.
- Fees cover core development unless an agreement states otherwise. Third-party tools, maintenance, hosting, and modifications may create additional costs.
- Clients must provide required data and system access and must follow legal and ethical data usage requirements.
- AI models and AI-enabled workflows may require periodic updates. ZeNeo does not guarantee uninterrupted operation, complete accuracy, or specific outputs unless expressly agreed in writing.
- ZeNeo is not responsible for outcomes derived from incorrect AI outputs, client misuse, or unintended consequences outside ZeNeo's reasonable control.
6. Security and Payment Processing
ZeNeo is committed to reasonable security practices and works with payment processors that follow applicable industry standards. Customers are responsible for safeguarding payment details, using secure devices, monitoring accounts, and reporting unauthorized activity promptly. No method of transmission over the Internet is completely secure.
7. Intellectual Property
Materials, reports, code, and deliverables created by ZeNeo remain ZeNeo's intellectual property unless otherwise agreed in writing. Clients may receive a non-exclusive, non-transferable license to use deliverables for internal business purposes.
8. Limitation of Liability
ZeNeo is not liable for indirect, incidental, or consequential damages, including lost profits or data loss. Liability is limited to the total fees paid by the client for the disputed service within the past six months. ZeNeo is not responsible for service failures caused by events beyond its reasonable control.
9. Termination
Either party may terminate an agreement with 30 days' written notice unless a separate agreement states otherwise. ZeNeo may suspend or terminate services for non-payment or violation of these Terms. Clients must settle outstanding fees and stop using proprietary ZeNeo materials after termination unless otherwise agreed.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States and applicable Nevada law. Disputes should first be addressed amicably. If unresolved, binding arbitration in Nevada will be the exclusive dispute resolution method unless otherwise required by law. The prevailing party may recover legal costs and attorney fees.
11. Amendments and Updates
ZeNeo may update these Terms at any time. Continued use of services after changes indicates acceptance. The latest version will be available on this website with the effective date.
Contact
Email: info at zeneo dot solutions
Phone: Call us
ZeNeo Solutions LLC
Las Vegas, NV